Frequently Asked Questions

Fees
30 min 60 min
Physiotherapy $80-$85 $160-$170
ICBC* / Premium Assistance / Native Status $55-$60 $135-$145
Children under 19 $70 n/a
Needling Charge $10 $10
Missed Appt/Late Cancel (less than 24 hrs notice) $80-$85 $160-$170
Massage Therapy $110
  • Payment is due at the time of each visit
  • Other appointment lengths are pro-rated based on the hourly charge
  • Missed appointments and Late Cancellations (less than 24 hours notice) are charged as the full private fee
  • The clinic accepts Visa, MasterCard, Debit, cash or cheque (payable to Dunbar Physio)
Missed Appointments and Late Cancellations for our Physiotherapy
  • Your appointment time has been reserved for you.
  • Missed appointments for physiotherapy in Vancouver, incur the full appointment fee.
  • Late cancellations (under 24 hours notice) incur the full appointment fee.
Insurance
Private or Extended Health Plans
  • All services are paid for at the time of treatment
  • Receipts are provided for submission to your health plan provider.
  • For coverage information, check with your health plan provider
Medical Services Plan BC for Physiotherapy in Vancouver
  • For patients that are Premium Assistance with MSP (low income, native status, disability status), a total of 10 subsidized treatments are shared between physiotherapy, non-surgical podiatry, massage therapy, naturopathy, acupuncture and chiropractic
  • For further information on Premium Assistance, visit the MSP website at http://http://www2.gov.bc.ca/gov/content/health/health-drug-coverage/msp
ICBC
  • No doctor’s referral is required
  • Please bring your claim number and BC CareCard to your first appointment
  • ICBC covers a portion of your therapy and you are responsible for the user fees due at each treatment. ICBC may reimburse you for these user fees, discuss with your adjuster
Worksafe BC
  • No doctor’s referral is required
  • Please bring your claim number and BC CareCard to your first appointment
Total Hip & Knee Replacements
  • These joint replacement procedures done at UBC Hospital may be eligible for Physiotherapy coverage as part of the procedure
  • The Total Hip Replacements have 3 covered physio visits
  • The Total Knee Replacements have 12 covered physio visits
UBC Students
  • UBC students receive a discount on our standard fees
Home Visits
  • Home visits are available through our clinic
  • Please enquire at our Front Desk
What to Bring
  • CareCard
  • Suitable attire: eg. shorts, tank top
  • Diagnostic test results relevant to your complaint (X-ray reports, CT scans or MRI results)
  • A support person should accompany you if you require assistance entering the clinic, filling out forms, changing attire, etc.
Your Appointment Time
  • Please arrive promptly for your scheduled appointment
  • Initial Appointments are typically 30-45 minutes. Please arrive 10 minutes early to allow completion of paperwork.
  • Please fill out  "New Patient Information & Assessment" and bring it with you to your first appointment.
  • If you are late for your appointment, we will do our best with the remaining time
Complex Appointments
  • For those with multiple issues to address, consider booking longer appointments to ensure thorough exploration and treatment of your issues.